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WebsitesLive Chat

Website-visitor chat, answered from the same inbox as internal chat.

Live Chat is the widget on your website, answered from the same inbox your team already watches — so a visitor question does not need a separate application to live in.

Book a demoTry the live demo
Read the user guide chat

What it does

Live Chat, in the product’s own words

  • Website chat widgets placed on your pages
  • Visitor replies handled by your team
  • Missed chats kept for follow-up

Before you start

What has to be in place

  • The widget placed on the pages where a question is likely, which is usually pricing and contact rather than the home page.

In the user guide

3 tasks, explained

  1. 01Place widgets on your pages
  2. 02Handle visitor replies
  3. 03Follow up missed chats
Open the Live Chat guide

Works with

The same records, not a sync

ChatInternal conversations, channels and direct messages.HelpdeskTickets from customers, and the knowledge base that answers them.WebsiteThe public-facing site, edited by the same people.ContactsThe people behind the companies you deal with.

Industries that start with it

Switched on from day one

More in Websites

All of Websites
WebsiteThe public-facing site, edited by the same people.FormsAsk for information and keep the answers.Hosting & DomainsFor businesses that resell or administer hosting.