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Selling things · Industry 03

WorkSuite for
e-commerce & multi-channel.

Orders from every sales channel landing in one place.

Starts with

6 apps to start from

Switched on together from day one. Everything else can be switched on later without moving data.

OrdersSales

Order management across every channel you sell on — the largest module in the suite.

  • Create, edit, approve, confirm and cancel orders
  • Reserve and release stock as orders are confirmed
  • Fulfilment, shipment, delivery and returns
InventorySupply Chain

Products, warehouses and what is actually on the shelf.

  • Products and categories, created and edited
  • Stock viewed, moved between warehouses, adjusted and counted
  • Purchase orders raised and goods received
WebsiteWebsites

The public-facing site, edited by the same people.

  • Content written and edited
  • Publishing as a separate permission from writing
Live ChatWebsites

Website-visitor chat, answered from the same inbox as internal chat.

  • Website chat widgets placed on your pages
  • Visitor replies handled by your team
  • Missed chats kept for follow-up
WhatsAppCommunication

A shared WhatsApp inbox attached to the customer record.

  • Connect and configure numbers
  • A shared inbox with conversations assigned to people
  • Quick replies and message templates
HelpdeskServices

Tickets from customers, and the knowledge base that answers them.

  • View, manage and reply to tickets
  • A knowledge base, read and maintained separately

Let's talk about your business.

See WorkSuite running with representative data in the apps your industry needs, and get a deployment plan for your companies, people and data.