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Category 07 · 6 apps

Communication

Mail, chat, calls and meetings in the same application as the work they are about.

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TeamChat showing a group conversation with members and shared files
TeamChat. Channels and direct messages in real time, with files, voice notes, mentions and the people in the room down the side.
01

Mail

Real mailboxes, not a notification log.

mail
  • Mailboxes, domains, aliases, forwarders and credentials
  • Shared mailboxes, with access granted and revoked per person
  • Mail servers administered from inside the suite
  • Delivery, sync and access logs
  • Email tracking, yours and — separately — everyone’s
02

Chat

Internal conversations, channels and direct messages.

chat
  • Channels and direct conversations
  • Reply, react, star, pin, forward and copy messages
  • Files, pictures, video, audio and voice messages
  • Mark a message urgent; mention a team, a department or everyone
  • Delete your own message, or anybody’s, for everyone
03

Meetings & Calendar

The meeting as a business record, and the diary it appears in.

meet calendarAll of Meetings & Calendar
  • Meetings scheduled, with rooms that cannot be double-booked
  • Participants, roles and RSVPs
  • Agenda items, minutes and action items
  • Reminders sent once, at set offsets
  • Calendar projects meetings, tasks and events together
  • Times held in UTC with the booked timezone recorded
04

WhatsApp

A shared WhatsApp inbox attached to the customer record.

whatsapp
  • Connect and configure numbers
  • A shared inbox with conversations assigned to people
  • Quick replies and message templates
  • Send to many people at once
  • Export conversations and reports
05

Telephony

Extensions and a PBX, with the call record kept.

voip
  • Extensions, SIP credentials and PBX servers
  • Reports on call volumes, agents and queues
06

Notes & Social

Short-form writing, and what the company is telling itself.

notes activity
  • Notes kept against the work they belong to
  • An activity feed posted to, commented on and reacted to
  • Company announcements everybody sees
  • Moderation: hide, remove, lock or pin
The WorkSuite calendar in month view with meetings, tasks and service visits
Calendar. Meetings, tasks and events in one diary. Times are held in UTC with the booked timezone recorded, so a meeting is the same instant wherever it is read.

See communication running

The demo installation has representative data in every app, so you can follow a record from one end of the suite to the other.

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