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Industry app · SalonMate

The salon front desk, from first booking to last blow-dry.

Book several services with several stylists in one visit, keep allergies and colour formulas on file, check out with advances, store credit and loyalty — and pay each stylist their commission through Payroll.

Read the user guide
many services, one invoice
One visit
acknowledged at check-in
Allergies
commission paid in the run
Payroll

How it fits

A salon layer, not another system.

WorkSuite already books appointments, invoices and pays staff. SalonMate adds what a salon needs on top — and owns only that data.

AppointmentsBooking engine, hours, lifecycle, reminders
BillingInvoices, advances and store credit
Point of SaleFront-desk till, drawer and receipts
SalonMateVisits · price tiers · allergies · formulas · advances · loyalty · commission · reviews · booking pageA salon layer — reuse everything, own only the salon.
HR & PayrollStylists, rosters, leave and commission pay
InventoryColour and products used on the client
Files & PortalBefore/after photos, booking page, portal

What it does

Everything the front desk juggles.

Multi-service visits, the client’s safety record, money in many forms and every stylist’s earnings — on one screen at a time.

01Visits

One visit, several services

Book services back to back with different stylists, each at their own price tier, on one invoice — with turnaround time and leave respected.

02Client safety

Allergies acknowledged, every time

Severe and moderate allergies must be acknowledged at check-in; patch tests, consents and colour formulas stay on the client.

03Checkout

Advances and credit, settled right

Billing does the maths: advances applied once, overpayments kept as credit, points redeemed.

04Loyalty

Tiers clients notice

Points on every visit, tier discounts and a store-credit balance on every receipt.

05Commission

Paid through Payroll

Accrued per invoice line to the stylist who did it, with statements and a hand-off to the pay run.

Visits and money

Rules the whole team can trust.

Every move is checked against what a visit may become, and money is never kept in a second ledger — Billing holds it.

Visit
PendingConfirmedChecked inIn serviceCompleted
Advance
Advance takenLinked to visitApplied at checkoutRefunded or kept as credit
Price tiersStandard ×1.00, Senior ×1.25, Art director ×1.50 — the stylist’s tier sets the price.
ReliabilityNo-shows and late cancellations put a client on a watch list that asks for a deposit.
Visit statusThe least advanced service in the visit; completed when every service is.
AllergiesNever deleted — withdrawn — and a change of severity is a new version.

Beyond the chair

Fill the book. Bring them back.

Clients book themselves, get reminded, leave a review and see their points — while the reception desk keeps working on its own computer.

Online bookingA booking page clients confirm by code, in English, Sinhala or Tamil.
Customer portalVisits, invoices, points and credit — signed in with a code, no password.
ReviewsReview requests after a visit, moderated before they reach the website.
RemindersConfirmations and reminders by email and WhatsApp, once per occasion.
Move inImport a standalone SalonMate salon with a dry run first, then merge duplicates.

At the reception desk

  • Front Desk mode in WorkSuite Desktop — a touch-first screen for reception
  • Takes payment as a sale in the open POS register, with a blind count at close
  • Silent 80 / 58 mm receipts and native alerts for arrivals and bookings
  • Keeps booking and checking in through a short outage, then replays in order

Where it runs

At reception, in the browser, at the chair.

SalonMate is an optional app you install on WorkSuite. It is being built in phases on top of the Appointments, Billing, HR and POS apps you already have.

In developmentWebapp.worksuite.lk/salonToday, calendar, bookings, clients, checkout, commission, loyalty, reviews, set-up, reports and import.
In developmentDesktop Front DeskWorkSuite Desktop + POSTouch-first reception with POS checkout, silent receipts, native alerts and an offline outbox.
PlannedMobile & tabletWorkSuite MobileStylists’ own day and records with the camera, managers’ approvals, the reception iPad and phones as cashless tills.

Coming next · roadmap

  1. P0FoundationVisits over appointments, price tiers, client profile, settings
  2. P1Front desk on the webToday, calendar, booking, check-in, checkout, Client 360, reports
  3. P2Desktop + POSFront Desk, POS checkout, offline, loyalty, payouts, reviews, import
  4. P3Public, portal & mobileStylist and manager app, iPad, website, Sinhala and Tamil, portal
  5. P4LaterClient push, AI rebook suggestions, waitlist automation

Features

Everything a salon or spa needs.

01

Bookings

  • Several services in one visit
  • Only stylists who do the service
  • Turnaround after each booking
  • Hours, breaks and HR leave respected
  • Pending until the deposit is taken
  • Bulk confirm online bookings
02

Today and calendar

  • Arriving next and on the floor
  • Day by stylist, week and list
  • Walk-ins in a free chair
  • Needs-attention list
  • Allergy markers on bookings
  • Drag to move, checked again
03

Client 360

  • History, visits and invoices
  • Allergies and sensitivities
  • Patch tests and consents
  • Colour formulas per service
  • Before and after photos
  • Preferences and notes
04

Checkout

  • Each line attributed to a stylist
  • Tier discounts and points
  • Advances applied once
  • Overpayment as store credit
  • Cash, card, bank, wallet
  • Receipt by WhatsApp or email
05

Services and prices

  • Categories and a salon menu
  • Price tiers per stylist
  • Durations and buffers
  • Products used from Inventory
  • Who does what
  • Set-up wizard
06

Stylists

  • Stylists are HR employees
  • Hours and exceptions
  • Time off through HR leave
  • Capabilities per service
  • Own day on the phone
  • Own commission statement
07

Loyalty and credit

  • Tiers with discounts
  • Points earned and redeemed
  • Store credit from Billing
  • Refund or keep credit
  • Owner-only adjustments
  • Entries never edited
08

Reports

  • Revenue by week and service
  • Stylists: chair time, rebooking
  • Deposits and credit
  • Reconcile with Billing
  • Clients and new clients
  • Export CSV, send to accountant
09

Control

  • Branch and stylist boundaries
  • Out-of-scope rows answer not found
  • Idempotent writes, no double-fire
  • Standard WorkSuite settings
  • Merge duplicate clients
  • Every change audited

Who uses it

Calm at reception. Clear for the owner.

OwnerEverything — refunds, credit, settings and moving in from standalone SalonMate.
ReceptionistBookings, walk-ins, check-in and checkout under time pressure.
StylistOwn day, start and finish, formulas, photos and own commission.
Branch managerRosters, time off, menu, reviews and branch reports.

Works on the same records

All 43 apps