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Dashboard & Analytics

Dashboard & Analytics is what is happening and what happened: live tiles, the analytics and logs behind them, and the platform’s own condition with alerts somebody acknowledges and closes.

Try it in the demodashboard analytics · 3 tasks

Before you start

  • Somebody who owns the alerts. An unacknowledged alert queue is a list of things nobody decided about.

What Dashboard & Analytics does

What is happening, and what happened.

01

Read the dashboard

Tiles are drawn from live figures rather than a nightly snapshot, so the dashboard and the module underneath it cannot disagree.

02

Read analytics and logs

Permissioned, because logs contain what people did as well as what the system did.

03

Acknowledge and close monitoring alerts

Acknowledging says somebody has seen it; closing says it is dealt with. Keeping them separate is what stops an alert being silenced instead of fixed.

What it claims to do

The capability list this guide is written against, unabridged. Nothing above adds to it.

Dashboard & Analytics on the Administration page
  • A dashboard of tiles drawn from live figures
  • Analytics and logs for those allowed to read them
  • Platform condition and monitoring alerts, acknowledged and closed

Where it connects

The modules Dashboard & Analytics hands work to, or takes it from. Most problems that look like one module are a handover between two.