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Putting a file somewhere it can be found

Drive is file storage where sharing is actually enforced — fifteen separate permissions rather than one "can access files" switch. This is the path a document takes: in, shared, commented on, revised, and occasionally rescued.

Follow it in the demo8 steps · 8 screens

When you have done this: A file that the right people can open, that shows who else can, and whose earlier version you can still get back.

  1. 01

    Start from the folder, not the file

    Drive home is folders, recent files and what is shared with you. Decide where something belongs before you upload it: reorganising a drive people have already linked to breaks the links they saved.

    Drive home, with folders, recent files and shared items
  2. 02

    Get files in

    Upload files, drag them onto the folder, or start something new in place — New folder, New document, New spreadsheet. Download from URL queues a fetch from somewhere else rather than making you wait for it.

    A folder open in Drive, with one file selected and its details showing
  3. 03

    Share with a team, not with its members

    People, teams, departments, roles or a whole company. Share with the team: access then follows the team when somebody joins or leaves it, which is the difference between a permission set and a permission problem.

    The share dialog, offering people, teams, departments, roles and companies
  4. 04

    Check who can open it, and why

    The access view answers the question audits actually ask — not "who did you share it with" but "who can open this, and where does that come from". Inherited access is the kind that surprises people.

    The access list for a file, showing each person and the reason they have access
  5. 05

    Discuss it on the file

    Comments, replies and mentions live on the file and the folder. A conversation about a document that happens in email is a conversation the next person to open the document will never see.

    Comments and replies against a file, with a person mentioned
  6. 06

    Revise, do not re-upload

    A new version keeps the history, the link and the comments. A new file keeps none of them. This is the single habit that decides whether a drive is usable in a year.

    The version history of a file, with an earlier version being restored
  7. 07

    Send it into a conversation

    Send a file straight into Chat and it stays one file with its permissions intact, instead of becoming an attachment that has escaped them.

    A file being sent from Drive into a chat conversation
  8. 08

    Get it back

    Deleted items go to the recycle bin and are restored from it. Tell people this exists — it is the answer to almost every "it has gone" report, and the ones who do not know assume the worst.

    The Drive recycle bin, with a deleted item being restored

What people get wrong

  • Downloading is governed separately from viewing. Somebody who can read a file may not be able to take a copy away, and that is deliberate rather than a fault.
  • Revoking access is its own permission and the one that gets forgotten. Review shares when somebody changes role, not only when they leave.
Everything Drive doesWriting something down where it will be foundRunning work off one listRunning a meeting that leaves a record